64vip Privacy Policy

64vip is a trusted online betting and casino platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how 64vip collects your personal information, the purposes for which it is used, how long it is retained, and how it is kept secure. By using this site, you are considered to have fully accepted the terms of this privacy policy.

This policy applies only to the website https://64vip.lat and its associated services. Please read it carefully, and if you have any questions, contact our support team.

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1 What Information We Collect

During registration and use of 64vip services, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and age verification details
• Email address and contact details
• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• National ID or other verification documents (where applicable)
• Details of deposit and withdrawal transactions

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Operating system information
• Date, time, and duration of visits to the site
• Pages visited, links clicked, and navigation patterns
• Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

• Confirmation information received from identity verification services
• Information received from fraud prevention and security services
• Transaction verification information provided by payment processors

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2 Purpose of Using Information

64vip uses your information only for specific, lawful, and necessary purposes. These purposes include:

• Creating, verifying, and managing accounts
• Processing all financial transactions including deposits and withdrawals
• Ensuring a safe and reliable platform service
• Providing customer support and resolving complaints
• Preventing fraud, money laundering, and other illegal activities
• Meeting responsible gaming obligations and identifying the risk of excessive play
• Complying with legal and regulatory requirements
• Improving the technical development of the platform and the quality of services
• Sending relevant offers and promotional information, subject to your consent

We never sell your personal information to third parties for commercial purposes. The security of your information at 64vip is our highest priority.

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3 Information Sharing and Disclosure

64vip may share your information with the following parties in limited and specific circumstances:

3.1 Service Provider Partners

Only the necessary information is shared with trusted third parties that assist us in providing services such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technical infrastructure, and customer support. These partners are required to follow strict privacy standards consistent with this policy.

3.2 Legal Obligations

We may be required to disclose information to authorities in response to a court order, government directive, or applicable law. In such cases, we will follow legal process and provide only the information required.

3.3 Security and Fraud Prevention

Limited information may be shared with relevant parties to ensure platform security and to detect and prevent fraudulent activity.

3.4 Business Restructuring

In the event of a merger, acquisition, or other business transaction, user information may be transferred, but the standards of this policy will continue to apply.

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4 Cookies and Tracking Technologies

64vip uses cookies and similar technologies on its website. These technologies are used for the following purposes:

• Essential Cookies: To ensure the basic functionality of the site — such as maintaining login sessions and managing security tokens.
• Functional Cookies: To remember language preferences, account settings, and personalized experiences.
• Analytics Cookies: To understand usage patterns on the site and improve the quality of services.
• Security Cookies: To detect fraudulent activity and keep accounts secure.

You can control or decline non-essential cookies through your browser settings. Please note, however, that disabling cookies may limit some functionality of the site.

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5 Data Retention and Security

5.1 Data Retention Period

64vip retains your personal information only for as long as necessary to fulfill the original purpose for which it was collected. All relevant information is retained while the account is active. Even after an account is closed, certain information may be retained for a defined period in accordance with legal and regulatory requirements.

5.2 Data Security Measures

64vip takes industry-standard security measures to keep your information secure:

• SSL (Secure Socket Layer) encryption technology — active on all data transfers
• Secure server environments and firewall protection
• Regular security audits and vulnerability assessments
• Access controls — only authorized personnel have access to information
• Two-Factor Authentication option
• 24/7 monitoring for suspicious activity

While we apply the highest security measures, no digital system is entirely free of risk. If a data security incident occurs, we will notify you in a timely manner in accordance with applicable regulations.

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6 Your Rights and Choices

As a user of 64vip, you have the following rights over your own personal information:

• Right to Access: You can find out what information we hold about you.
• Right to Correction: If any of your information is incorrect, you can request that it be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Opt Out of Marketing Communications: You can stop receiving promotional emails and messages at any time.
• Right to Data Portability: In certain cases you can request a copy of your information.
• Right to Restrict Processing: In some circumstances you can request that the processing of your information be restricted.

To exercise these rights, contact our support team. We will respond to your request within a reasonable time.

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7 Protection of Minor Users

64vip is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification during registration is mandatory.

If we are informed or become aware that a minor's information is in our system, we will immediately close that account and delete the related information.

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8 International Data Transfers

To operate 64vip's services, your information may be stored or processed on servers located in various countries. In such cases, we ensure that all data transfers are conducted with appropriate security measures and that the standards described in this privacy policy are maintained.

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9 Changes to This Policy

64vip reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will post a notice on the website and update the "Last Updated" date at the top of the document. Continued use of the site after a policy change means you have accepted the new policy.

If you would like a copy of an older version of the policy, contact our support team.

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10 Responsible Gaming and Data Protection

64vip considers responsible gaming a core part of its values. In this regard, we may use information about your gaming behavior to identify the risk of excessive play and to offer you support. This information is kept strictly confidential and is used solely for your wellbeing.

To learn more about responsible gaming, visit our Responsible Gaming page.

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11 Contact Us

For any questions or concerns about this privacy policy, or to exercise your rights regarding your information, contact us through the following:

You may also read our Terms and Conditions and FAQ page.